How does LodgeCore pricing work?+
LodgeCore is configured per organisation through a central control plane. Plans include specific modules and room limits — you only pay for what your property actually uses. Pricing is discussed directly with our team to ensure the right fit.
Can I add modules later?+
Yes. LodgeCore is modular — start with the core PMS and add Operations, Events, Finance and connectivity as your operation grows. Smart Access is included in the PMS/front-desk workflow.
Is there a minimum property size?+
LodgeCore works with properties from boutique guesthouses to large hotel groups. Our team will recommend the right configuration based on your room count, team size and operational complexity.
What support is included?+
All plans include onboarding support and access to the LodgeCore team. Dedicated account management, priority SLAs and on-site support are available on higher tiers.
Does LodgeCore work offline?+
Yes. Critical workflows — check-in, check-out, POS, room status — continue to function during connectivity interruptions. Data syncs automatically when the connection is restored.
How long does implementation take?+
Most properties go live within 2–4 weeks. Your timeline depends on the number of modules, integrations, hardware installation and data migration requirements.
Does hardware come with the software?+
LodgeCore uniquely combines software and hardware. Electronic locks, smart room systems, access control and POS hardware can all be supplied, installed and integrated by the LodgeCore team.
Is there a free trial?+
We offer guided demos and proof-of-concept deployments. Contact the team to arrange a live walkthrough tailored to your property type.